References

KIT is very proud of the excellent service we offer to our customers. Please feel free to contact any of our references to discuss questions or concerns you may have.

Brian Boisvert
Wilson Telephone Co.
Wilson, KS
1-785-658-2111
Mark Gailey
Totah Communications
Ochelata, OK
1-888-580-2208
Rob Koch
H&B Communications
Holyrood, KS
1-800-432-8296

Employment

KIT 24 hour service

With KIT's 24 hour coverage, you can be assured that your customers are receiving the highest level of service available.

KIT offers outstanding 24 hour support services. Depending on your service needs, KIT offers the following:

Level One Service that includes:

  • 24 hour branded support
  • Access to your auto attendant to change and update greeting.
  • Online, real time trouble tickets
  • Online management website provided by KIT
  • Support for all mediums of internet accessibility. Dial up, DSL, Wireless and Cable.
  • KIT call statistics - YOU have access to the call statistics for your company. Daily, weekly or monthly, it's your choice.
  • Entry of comments and tickets into your database or using the KIT online trouble ticket system.
  • KIT primary contact. You will be assigned a primary contact person at KIT. No wading through different people and options to get results or your questions addressed.